Privacy Policy
This Privacy Policy explains how R&G Partners Ltd (trading as Vurvite, "we", "us") collects, uses, and protects your personal data when you visit vurvite.com or place an order. We are the data controller. Contact us about privacy at support@vurvite.com.
1. Information We Collect
- Order & contact details — name, email, phone, billing and shipping address.
- Payment information — processed securely by our payment providers; we receive confirmation of payment but do not store your full card number.
- Order history — the products you buy and related transaction details.
- Technical & usage data — IP address, device/browser information, and cookies (see section 7).
- Marketing preferences — if you opt in to emails.
2. How We Use It & Our Legal Bases
- To process and deliver your order and provide customer support — performance of a contract.
- To meet legal and tax obligations — legal obligation.
- To prevent fraud, secure our site, and improve our products/service — legitimate interests.
- To send marketing (only where you have consented) — consent, which you can withdraw at any time.
3. Who We Share It With
We share data only as needed with trusted third parties, including: our payment providers (Stripe and PayPal), our order-fulfilment and shipping partners/suppliers, our email and analytics tools, and our funnel/hosting platform (Funnelish). We may also disclose information where required by law. We do not sell your personal data.
4. International Transfers
Some of our suppliers or service providers, including our fulfilment and shipping partners, may be located outside the UK/EEA. Where data is transferred internationally, we take steps to ensure it is protected by appropriate safeguards as required by UK data protection law.
5. How Long We Keep It
We keep personal data only as long as necessary for the purposes above, including to meet legal, accounting, and tax requirements (order records are typically retained for 6 years).
6. Your Rights
Under UK GDPR you have the right to access, correct, delete, or restrict the processing of your data, to object to processing, to data portability, and to withdraw consent. To exercise any of these, email support@vurvite.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
7. Cookies
We use cookies and similar technologies to run the site, remember your basket, measure performance, and (with consent) support marketing. You can control cookies through your browser settings; blocking some may affect how the site works.
8. Security
We use appropriate technical and organisational measures to protect your data, and payments are handled over encrypted connections by our payment providers. No method of transmission is completely secure, but we work to keep your information safe.
9. Children
Our products and site are intended for adults (18+). We do not knowingly collect data from children.
10. Changes
We may update this policy from time to time; the latest version will always be posted on this page.